Terms and Conditions

Last Updated: April 21, 2025

Welcome to Solena Escapes. By using our website and services, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our site.

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1. Acceptance of Terms

By accessing or using this website, you agree to comply with and be bound by these Terms & Conditions. If you do not agree, please do not use this website.

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2. Services

Solena Escapes provides travel planning and concierge services. We help clients design personalized travel experiences and connect them with trusted travel suppliers and affiliates. We do not directly provide transportation, lodging, or other travel services ourselves.

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3. Booking Disclaimer

All travel bookings are made through third-party suppliers. Solena Escapes acts solely as an advisor or intermediary. We are not responsible for any issues related to bookings, cancellations, or service fulfillment by third parties.

Clients are responsible for reviewing and accepting the terms and conditions of each third-party travel provider before completing any booking.

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4. User Responsibilities

By using this website or engaging our services, you agree:

    •    To provide accurate, complete, and current information.

    •    Not to use our site or services for any unlawful or unauthorized purpose.

    •    That you are at least 18 years old or are using the site under the supervision of a parent or legal guardian.

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5. Intellectual Property

All content on this website—including text, images, branding, and design—is the intellectual property of Solena Escapes unless otherwise stated. You may not use, reproduce, or distribute any content without prior written permission.

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6. Limitation of Liability

Solena Escapes is not liable for any direct, indirect, incidental, or consequential damages resulting from:

    •    Use or inability to use the website or services.

    •    Delays, cancellations, or errors from third-party travel providers.

    •    Acts of God, force majeure, or unforeseen disruptions beyond our control.

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7. Affiliate Disclosure

Solena Escapes may earn a commission or referral fee from some travel partners or suppliers at no extra cost to you. We only recommend partners we trust and believe provide exceptional service.

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8. Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Any changes will be posted on this page with an updated date. Continued use of the site or services after changes constitutes acceptance of the new terms.

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9. Governing Law

These Terms & Conditions are governed by the laws of Arizona/United States of America, without regard to its conflict of law principles.

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10. Contact Information

If you have any questions about these Terms & Conditions, please contact us at:

    •    Email: destine@solenaescapes.com

    •    Phone: (480) 331-4469

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Thank you for choosing Solena Escapes—Where dreams take flight.